Privacy Policy

HELLO & WELCOME TO OUR ONLINE PRIVACY AGREEMENT AND COOKIES POLICY

Thank you for visiting us at Red Bird & Company ("Site"). Your privacy is important to us. To better protect your privacy, we provide this policy explaining our online information practices, details, how we collect and process your personal data and the choices you can make about the way your information is collected and used by the Site.

We want to make it easy for you to understand what information we collect from you, what we do with it, and how you can request access to this information.

We believe this is a best practice to maintain transparency and trust with our website visitors and clients, and it just so happens that this complies with the laws of many countries around the world, too. If you have questions about this policy, you can contact us at hello[@]redbirdco.io

YOUR CONSENT AND AGREEMENT

Please read this entire policy carefully before using or submitting information to this Site. Whenever you visit the Site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree to these terms, please do not access or use this Site.

If you do not want to agree to the Privacy Policy, you must not access or use the Site

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INTRODUCTION

Red Bird & Co., HER Sanctuary, Red Bird Restorative Gardens, Amabel Heer Farms and Patricia Ann Kirk is the data protection officer/controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this Privacy Policy). We may revise and update this Privacy Policy at any time. Your continued usage of the Site will mean you accept those changes.

By providing us with your data, you warrant to us that you are over 13 years of age.

CONTACT DETAILS

Our full details are:

Full name of legal entity: Acer Institute LLC, dba Red Bird & Co., HER Sanctuary, Red Bird Restorative Gardens & Red Bird Design | Patricia Ann Kirk

Email address: annie[at]redbirdco.io

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at hello[at]redbirdco.io

In accordance with GDPR (General Data Protection Regulations) law for EU residents:

1. Data shall be processed ‘lawfully, fairly, and in a transparent manner.’

2. Data shall be ‘collected for specified, explicit, and legitimate purposes.’

3. Data processing shall be ‘limited to what is necessary’ for the purpose.

4. Data shall be accurate, kept up to date, and corrected. This applies to entities such as Google and Facebook.

5. Data shall be kept so it identifies a person ‘no longer than is necessary.’

6. Data shall be ‘processed in a manner that ensures appropriate security.’

WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include anonymized data. We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases and to enable publication and administration of our website, other online services, and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook ads or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which are to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at hello[at]redbirdco.io In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies.

We may receive data from third parties such as analytics providers such as Google, advertising networks such as Facebook, such as search information providers such as Google, providers of technical, payment and delivery services, such as data brokers or aggregators.

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by clicking the unsubscribe link on any marketing message sent to you or OR by emailing us at info[at]redbirdco.io at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

DISCLOSURES OF YOUR PERSONAL DATA

We value your privacy. Your Personal Information will not be sold, exchanged, transferred, or given to any other company or third party under any circumstances, except for the following:

In the unlikely event that the Site goes through a contemplated or actual business transition, such as a merger, acquisition by another company, or sale or disposal of all or a portion of its assets, your Personal Information will likely be among the assets transferred.Your Personal Information may be shared with website hosting partners or other parties who assist us in operating our website, conducting our business, or servicing you (e.g., email delivery servers). All these third parties are asked to agree to keep your Personal Information confidential. Other parties may include companies in our group who provide services to us; service providers who provide IT and system administration services; professional advisers including lawyers, bankers, auditors, and insurers; government bodies that require us to report processing activities.We may also disclose your Personal Information if we are required to do so by law or in order to protect ours or others’ rights or enforce our site policies.

While we closely protect your Personal Information, please be aware that should you engage in aspects of our Site that make your Personal Information available for viewing by third parties online – for example, by commenting on blog posts, writing on message boards, participating in online chats – such information can potentially be seen, collected, and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

INTERNATIONAL TRANSFERS

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such: We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data; orIf we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; orWhere we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at hello[at]redbirdco.io You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

COOKIES

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.The cookies cannot identify you. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others.The most effective way to do this is to disable cookies in your browser.We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. To opt out of Google Analytics cookies, visit this page at tools.google.com.This page describes how Google uses cookie data from this site.

TYPES OF COOKIES USED

Google Analytics

We use Google Analytics to understand how the website is being used in order to improve the user experience. Information collected looks at visits to articles on this site, geographical location, pages viewed, time spent on site, and other related details.

The information we collect automatically is used for statistical data and will not include personal information. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ad Settings page. Users can completely block Google Analytics tracking using Google’s Analytics Opt-out browser add-on.

Facebook

Cookies and pixels are used to understand and deliver ads and make them more relevant to you. We may also use a cookie to learn whether someone who saw an ad on Facebook later visited our website.

Other 3rd Party Tracking Technologies

Our Website may contain advertisements as well as links to affiliates and other websites. Red Bird & Company does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our Website. 3rd Party and Affiliate Sites may include: AdThrive Amazon Etsy Google Adsense ShareASale Log Files

Like many other websites, Red Bird & Co makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. California’s privacy standards are very high and we strive to live up to those strict standards. We, therefore, will not distribute your personal information to outside parties without your consent except as noted above. At this time we do not respond to DNT (Do Not Track) signals.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. We recommend that anyone under 18 years of age participate and use our website, products or services only with parental permission and supervision.

We do not intend to collect any personal information from children under the age of 18. If a parent or guardian of a child who has provided us with such personal information would like the information deleted from our records, he or she should contact us at the email address listed at the bottom of this policy statement. We will then delete the child’s personal information from our files.

If we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records. Upon request by a parent or guardian, we will provide a description of the specific types of personal information collected from a child who is under the age of 13.

COMPLIANCE

We make commercially reasonable efforts to work with data controllers (like our email provider) who guarantee compliance with privacy laws like the European Union’s General Data Protection Regulation. We store your personal information only for as long as it is needed to use it for the reasons you have consented to.

CHANGES TO OUR POLICY

Occasionally we will revise this policy and will use your contact information to notify you of these changes if they reduce your privacy rights in any way. By continuing to use the Site after we make any changes, you accept the Privacy Policy as modified. The updated Privacy Policy will be posted on the Site so that you will always be aware of what information the Site collects and how it is used. You should review the Privacy Policy periodically to see if any changes have been made. If you have questions about our privacy policy, please email us at hello[at]redbirdco.io Our data protection officer is Patricia Ann Kirk.

ACCEPTANCE OF TERMS

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

CONTACT

Red Bird & Co, HER Sanctuary, Red Bird Restorative Gardens and Amabel Heer Farms at P. O. Box 83, Aurora, Oregon 97071 USA / info[at]redbirdco.io

Effective Date: February 10, 2024